The Cryptopay Card is the product of Cryptopay, a cryptocurrency exchange, available on the web and mobile apps for both Android and iOS. It integrates with your Cryptopay account, allowing you to buy, sell, store, and transfer cryptocurrencies.
What’s Special About Cryptopay
- The crypto prepaid card supports GBP or EUR.
- Cryptopay crypto card is a card with high spending/withdrawal limits.
- The cryptocurrency card works like a regular bank card, and it can be used online or offline where Visa is accepted.
- Cryptopay debit cards are plastic cards and virtual cards.
How the Cryptopay Card Works
The crypto card can be used just like the normal fiat currency card. The crypto prepaid card is contactless, and it supports 3D Secure, which helps to protect your card from unauthorized use. Being a prepaid card, you will need to top it up before you can use it. You can top up your Cryptopay card right from your Cryptopay account, Skrill account, PayPal or from another card.
Cryptopay offers both plastic and virtual cards, and before you order any of these cards, your account should be fully verified. UK card users can order the card in EUR and GBP, while EEA users can opt for the EUR card only. Cryptopay cards are valid for 3 years.
How to Order a Virtual Cryptopay Card (Web Version)
Your first Cryptopay virtual card is free to order, while the subsequent virtual cards will cost 2.5 EUR/GBP. To order, log into your account and press the ‘Order card’ button and choose the card type and currency. Next, check and confirm your details and choose the payment method (you can pay with funds in your Cryptopay account, send Bitcoin from external wallets, or provide a promo code if you have had a Cryptopay card before). After checking out all the details, click ‘Checkout’ and once you’re your order has been successfully processed, your virtual card will be activated automatically.
How to Upgrade Your Cryptopay Virtual Card to a Plastic Cryptopay Card (Web Version)
Sometimes, the Cryptopay virtual card might not be enough for you, and you may want to upgrade to a plastic card. The Cryptopay card upgrade feature makes this possible. To upgrade, go to the Accounts page and click on the virtual card you want to upgrade and click the ‘Upgrade to Plastic’ button. Next, confirm the upgrade. Then, select the delivery method (either Standard or Express method). Check all the details and select your preferred payment method. You can keep using your virtual card as you wait for your plastic card to arrive. Once you receive and activate it, your virtual card will be closed. Currently, you will pay 5 EUR/GBP for the upgrade, but it will cost 12.50 EUR/GBP later on.
Cryptopay Card Supported Currencies
The Cryptopay prepaid card supports both cryptocurrencies and traditional fiat. The supported traditional fiat are the Euro, British Pounds, and the US Dollars. Supported cryptocurrencies include BTC, ETH, LTC, XRP, MATIC, USDT, USDC, SNX, LINK, UNI, AAVE, and ZRX.
Cryptopay also supports ADA, ETC, KSM, ICX, XMR, ATOM, MANA, XNO, XTZ, DOT, SOL, SC, and DOGE. However, you can only buy these crypto coins with a bank card and exchange to other supported currencies in case you need to withdraw them.
Cryptopay Card Fees
Cryptopay debit card users pay reasonable fees for services offered. The fees are as follows:
| Virtual card issuance | First order is free, while subsequent orders cost 2.50 |
| Plastic card issuance | First order costs 5.00 while future orders will cost 15.00 |
| Upgrading your virtual card to plastic | First time upgrade costs 5.00 while future upgrades will cost 12.50 |
| Monthly maintenance fee | 1.00 |
| Account inactivity fee (charged after 365 days of inactivity) | 5.00 |
| Transactions in the card currency | Free |
| Foreign currency transactions | 3% |
| ATM cash withdrawals in card currency | 2.50 |
| ATM cash withdrawals in currency different from card currency | 3.50 + 3% |
| Card load from the account | 1% |
| Card unloads to the Cryptopay account | 1% |
| Rejected chargeback | 35.00 |
| Replacement card | 15.00 |
Cryptopay Card Limits
Just like other cards, the Cryptopay prepaid card is subject to limits. There is a difference in the card limits depending on the currency. Expect the following:
| GBP | EUR | |
|---|---|---|
| Maximum card balance | 45,000 | 50,000 |
| Maximum value of a single transaction | 27,000 | 30,000 |
| ATM withdrawal limit per day (for plastic cards only) | 400.00 | 450,000 |
| Number of ATM withdrawals per day (for plastic cards only) | 5 | 5 |
| Card load limit per day | 8,000 | 8,800 |
| Card load limit per year | 2,920,000 | 3,212,000 |
| Minimum card load | 1.01 | 1.01 |
| Minimum card unload | 0.25 | 0.25 |
| Maximum value of a single card load | 8,000 | 8,800 |
| Number of card loads per day | 5 | 5 |
| Number of card unloads to wallet per day | 9999 | 9999 |
Cryptopay Customer Support
Cryptopay has a help desk where you will find most answers to your questions concerning their Cryptopay prepaid card. If you do not find what you are looking for on this page, you can contact their customer support team via live chat, Telegram, or email them at [email protected].
Cryptopay Customer Reviews
As of the time of writing, Cryptopay has a Trustpilot rating of 3.9 out of 5 stars, based on over 950 reviews. The majority of reviews are positive, with users praising the company’s customer service, security, and ease of use. However, there are also some negative reviews, with users complaining about high fees and slow customer support.
Is the Cryptopay Card Safe and Legit?
Yes. Cryptopay ensures the safety of customer funds and data. In the UK, the Cryptopay prepaid card is issued by PayrNet Ltd, pursuant to license by Visa. PayrNet Ltd is authorized by the Financial Conduct Authority to provide electronic money services. However, it is not covered by the Financial Services Compensation Scheme. That platform says that any funds received by you are held in a segregated account so that in the unlikely event that PayrNet Ltd becomes insolvent, your funds will be protected against claims made by creditors.
In case your Cryptopay card is lost or stolen, it is possible to lock it from your account to prevent possible fraud and theft. Additionally, the verified by Visa or 3D Secure is a security service that protects against unauthorized use of your card while shopping online.
Cryptopay Card Alternatives
- Club Swan Card
- Wirex Crypto Card
- Coinbase Card
- Crypterium Card
- Paycent (we don’t recommend this service).
You can also go for crypto friendly bank accounts if you want additional services that are not possible with Cryptopay prepaid debit card.
- Revolut is more advanced and also comes with a multi-currency account, including your own bank account numbers. The Crypto feature is mostly for investing though and is less advanced.
For more information and to check out all offers, be sure to check out our Crypto Banking page.
Final Thoughts on Cryptopay Prepaid Card Review
The Cryptopay prepaid card is preferred due to its fast verification procedure, support for both cryptocurrencies and fiat, worldwide accessibility, instant transactions, and its responsive customer support system. The downside to this great service is the high fees and its accessibility by verified users only.
What's Cryptopay card?
The Cryptopay card is a Visa prepaid debit card that allows you to spend your cryptocurrencies anywhere Visa is accepted. The Cryptopay card is available in both physical and virtual forms.
How does a Cryptopay card work?
The Cryptopay card is a prepaid virtual and physical card that works just like a regular bank card. You can use it to pay for goods and services both offline and online. To use the card, you first need to top it up with cryptocurrencies. You can do this from your Cryptopay account, from another card via Visa Direct, from a Skrill account, or from your business account with PayPal.
What are Cryptopay supported countries?
Cryptopay cards are currently only available to UK residents. New card orders for EU residents are temporarily unavailable, effective February 2023.
Is there a Cryptopay virtual card?
Yes, there is a Cryptopay virtual card. It is a free card that can be used to make online and offline purchases.
Is Cryptopay a credit card?
No, Cryptopay is not a credit card. It is a prepaid card that can be topped up with cryptocurrencies.
How do I contact Cryptopay?
You can contact customer service via live chat, Telegram, or email them at [email protected].