Fidor Bank is a German virtual bank founded in 2009. The bank allows customers to open cryptocurrency accounts for cryptos such as Bitcoin and Ethereum. Fidor Bank serves customers in Germany, Switzerland, Dubai, the Netherlands, and Singapore. It is one of growing number of banks offering bitcoin bank accounts.
Fidor Bank UK: Following Brexit, Fidor Bank decided to withdraw its product and service offering in the UK on the 15th of September 2019.
To open Fidor bank account, you must be at least 18 years old. You can use Fidor website as well as Android or iOS to open your account. Fidor needs you to submit personal details such as your name, email address, proof of address (utility bills) and ID. You also need to conduct a video verification. Once you are fully registered, you will have a bank account, digital Fidor Mastercard with mobile payment and the Fidor Smart Banking app.
Fidor bank bitcoin bank account allows customers to save cryptocurrencies and convert into fiat money. In addition, its corporate bank account allows crypto investors to conduct Initial Coin Offerings (ICOs) and Bitcoin exchanges to trade EUR and bitcoin on their platfroms.
Fidor Bank has partnered with Kraken, one of the world’s largest Bitcoin exchanges. Fidor bank Kraken partnership allows its customers to make instant deposits and withdrawals to and from their Fidor bank account to their Kraken accounts. With its partnership with the German Bitcoin exchange, Bitcoin.de, its customers can trade cryptos on Bitcoin.de platform. Fidor customers with an active checking account can exclusively use “express trade” and can complete their transactions in a few minutes.
Thanks to our partnership with Kraken, Fidor customers can integrate their Kraken account in the [Fidor Cash](https://www.fidor.de/mobile-payment/fidor-cash) Manager under ‘Cryptocurrencies’. As a result, Fidor customers always have their crypto portfolio in view, can buy and sell cryptocurrencies in a simple and convenient way and can even view their order history.
The special feature of bitcoin.de: in contrast to most other crypto exchanges, you buy cryptocurrencies at Bitcoin.de directly from the seller and transfer the amount directly to them. Bitcoin.de only acts as a marketplace and mediator between buyer and seller. In this way, the money used for the purchase remains in the buyer’s current account until the final purchase and does not have to be transferred to an interim account of a stock exchange provider in advance.
Fidor is a German bank and even though EU residents are able to sign up with Fidor, the app and the customer service are all going to be in German. Since 2020 it is also mandatory to use their smartphone app for Android or iOS to log into the web portal. And the apps are only available in German app stores.
Depending on your requirements, you can choose the following types of crypto accounts.
The bank’s Smart Giro Account is a bank account that includes all the standard features offered by Fidor Bank such as a credit card, which can be recharged with Bitcoin. Fidor virtual cards are Mastercard debit cards. Clients with a Smart Giro Account are able to purchase Bitcoin directly from a bank account and receive the coins instantly, sell Bitcoin to another Smart Giro Account holder and receive the money instantly.
Fidor bank Dubai: The bank launched its Middle East Africa regional office in Dubai Silicon Oasis in 2017.
This is a crypto bank account for investors and organisers needed for conducting ICO’s. The account allows corporate investors to convert convert cryptocurrency into fiat money. Some of the benefits of ICO account include pay-as-you-grow pricing model, API access and there is no technology investment on the part of the customers.
This is Fidor’s corporate bank account for cryptocurrency exchanges with API access and pay-as-you-grow pricing model.
What Fidor doesn’t offer include: services to non-compliant companies, consultancy advice on how to run your business model, legal/tax consultations.
Fidor Bank follows standard banking industry procedures to ensure security of its customers’ funds. The bank implements SSL encryption, firewall updates, validation code system, and mobile phone verification. Customers’ balance is secured through deposit insurance for fully-legitimate customers and fiduciary solution for partially-legitimate customers.
Fidor Bank has a poor rating of 2 stars out of 5 on Trustpilot. Out of over 2,500 customer reviews, 39% rated Fidor’s customer service as bad and 48% rated the service as excellent. Some of the common complaints from customers include blocked accounts, poor communication, unexplained fees, and frequent technical problems. But to put this in perspective, many banks tend to have very low ratings.